Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Certified Professional in Hotel Service Management

Looking to advance your career in the hospitality industry? The Certified Professional in Hotel Service Management program is designed for aspiring hotel professionals seeking to master service management skills and enhance guest experiences. This certification covers hospitality management, customer service, and strategic planning to equip you with the knowledge and expertise needed to excel in hotel service management roles. Join this program to elevate your career prospects and stand out in the competitive hospitality job market.

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Certified Professional in Hotel Service Management offers a comprehensive program for individuals seeking to excel in the hospitality industry. This course provides hands-on projects and practical skills essential for managing hotel services efficiently. Students will learn from real-world examples and gain insights into customer service, revenue management, and operations. With a focus on hotel management training and service excellence, graduates will acquire the necessary expertise to thrive in this competitive field. The self-paced learning format allows for flexibility, making it ideal for busy professionals. Elevate your career with this course and develop essential hospitality management skills today.
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Course structure

• Hotel Operations Management
• Revenue Management Strategies
• Customer Service Excellence
• Hospitality Marketing Principles
• Financial Analysis in the Hotel Industry
• Food and Beverage Management
• Housekeeping and Facilities Management
• Legal and Ethical Issues in Hospitality
• Technology Solutions for Hotels

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Certified Professional in Hotel Service Management is a comprehensive program designed for individuals seeking to excel in the hospitality industry. Through this course, participants will gain a deep understanding of hotel operations, customer service best practices, and management strategies.
The learning outcomes of this certification include mastering hotel service management techniques, enhancing customer satisfaction, and improving overall operational efficiency within a hotel setting.
Duration-wise, this program typically spans over 10 weeks, allowing learners to progress at their own pace and balance their professional commitments.
In today's competitive hospitality landscape, having a certification in Hotel Service Management is highly relevant as it demonstrates expertise in delivering exceptional guest experiences, managing diverse teams, and adapting to evolving industry trends.
Enrolling in this certification can open up various career opportunities in hotel management, guest relations, and hospitality consulting.
Overall, Certified Professional in Hotel Service Management equips individuals with the necessary skills and knowledge to thrive in the dynamic world of hotel service delivery.

Year Number of Certified Professionals
2018 1,200
2019 1,800
2020 2,500

Career path