Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Advanced Skill Certificate in Customer Service for Sales Professionals
Enhance your customer service expertise with our specialized online training program designed for sales professionals. Learn advanced techniques to improve customer satisfaction and increase sales through effective communication and problem-solving skills. This certificate is perfect for individuals looking to excel in customer service roles within the sales industry. Sharpen your abilities to handle challenging situations and build long-lasting customer relationships. Take your career to the next level with our comprehensive and practical course.
Start your learning journey today!
Customer Service for Sales Professionals is more than just a course; it's a career game-changer. This Advanced Skill Certificate program is designed to equip you with the practical skills and hands-on experience needed to excel in the competitive world of sales. Learn how to effectively engage customers, handle objections, and close deals like a pro. With a self-paced learning approach, you can balance your studies with work seamlessly. Elevate your career with this comprehensive training that focuses on customer satisfaction and sales success. Master the art of customer service and watch your sales soar.Get free information
Course structure
• Advanced Communication Skills in Sales • Effective Negotiation Strategies for Sales Professionals • Building and Maintaining Customer Relationships • Handling Difficult Customers and Situations • Utilizing Technology for Sales and Customer Service • Sales Presentation Techniques • Cross-selling and Up-selling Strategies • Customer Service Best Practices in Sales • Sales Forecasting and Data AnalysisOur Advanced Skill Certificate in Customer Service for Sales Professionals is designed to equip you with the necessary skills and knowledge to excel in customer service roles within sales environments. Through this program, you will master the art of effective communication, conflict resolution, and relationship management with customers.
The duration of this certificate program is 8 weeks, allowing you to complete it at your own pace while balancing other commitments. Whether you are a seasoned sales professional looking to upskill or someone new to the field, this program will provide you with valuable insights and techniques to enhance your performance.
This certificate is highly relevant to current trends in the sales industry, where customer service plays a crucial role in building brand loyalty and driving sales. By completing this program, you will be equipped to handle diverse customer needs and preferences, ultimately contributing to the success of your sales team.
Customer Service Advanced Skill Certificate for Sales Professionals
| Year | Number of UK Businesses | Cybersecurity Threats |
|---|---|---|
| 2018 | 1,234,567 | 87% |
| 2019 | 1,345,678 | 92% |